Terms and Conditions

Welcome to Shiv Digital Hub. By accessing our website or using any of our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

Acceptance of Terms

By using our website or availing our services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please discontinue using our services.

Services Offered

Shiv Digital Hub provides a wide range of digital and IT services, including but not limited to:

  • Web Hosting

  • WordPress Hosting

  • Domain Registration, Renewal & Transfer

  • Website Development

  • Local SEO & SEO Services

  • Google My Business (GMB) Profile Creation & Ranking

  • Social Media Marketing

  • Logo Designing

  • Festival Post Creation

  • AI Photoshoot Services

  • Graphic Designing and Branding Services

Service scope, pricing, timelines, and deliverables are defined in quotations, proposals, or service agreements shared with the client.

Client Responsibilities

Clients agree to:

  • Provide accurate and complete information required for service delivery

  • Share necessary content, images, approvals, and credentials on time

  • Ensure all materials provided are legally owned or authorized for use

Any delay due to incomplete or late client inputs may impact project timelines.

Hosting & Domain Services

  • Hosting and domain services are provided on an annual or periodic basis as per the selected plan

  • Domain registration, renewal, and transfer are subject to domain registry rules

  • Clients are responsible for timely renewals

  • Shiv Digital Hub is not responsible for domain expiration due to delayed payment or incorrect client information

Hosting performance may vary depending on server load, third-party providers, and technical factors.

Payments & Billing

  • Payments must be made as per the agreed invoice or quotation

  • Advance payments are mandatory for most services

  • Hosting, domain, AI photoshoot, logo design, and creative services are non-refundable once activated or delivered

  • Delayed payments may result in suspension of services without prior notice

All prices are exclusive of applicable taxes unless stated otherwise.

Refund & Cancellation Policy

  • No refunds will be issued once a service has started or been delivered

  • Domain registrations, renewals, transfers, hosting plans, and AI-based services are strictly non-refundable

  • Cancellation requests must be submitted in writing

Any completed work up to the cancellation date will be chargeable.

Intellectual Property Rights

  • All designs, creatives, strategies, and content created by Shiv Digital Hub remain our intellectual property until full payment is received

  • After full payment, ownership of final approved deliverables is transferred to the client

  • Festival posts, logos, and AI photoshoots cannot be resold or redistributed without written permission

Confidentiality

Shiv Digital Hub maintains strict confidentiality of client data, credentials, and business information. We do not share client information with third parties unless required by law.

Limitation of Liability

Shiv Digital Hub shall not be liable for:

  • Ranking fluctuations in GMB or search engines

  • Business losses, revenue loss, or data loss

  • Platform policy changes by Google, Meta, or other third-party services

  • Downtime or issues caused by hosting providers, domain registrars, or external tools

Marketing and ranking results may vary and are not guaranteed.

Third-Party Tools & Services

We may use third-party platforms such as Google, Meta, hosting providers, AI tools, or domain registrars. Shiv Digital Hub is not responsible for their policies, updates, or service interruptions.

Termination of Services

We reserve the right to suspend or terminate services if:

  • Payments are delayed or unpaid

  • The client violates these Terms and Conditions

  • The client engages in illegal, misleading, or unethical activities

Changes to Terms

Shiv Digital Hub reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website.

Governing Law

These Terms and Conditions are governed by the laws of India, and any disputes shall be subject to Indian jurisdiction.

Contact Information

For any questions regarding these Terms and Conditions, please contact:

Shiv Digital Hub
📧 Email: info@shivdigitalhub.in
🌐 Website: https://shivdigitalhub.in/

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