Refund Policy
At Shiv Digital Hub, we value transparency and customer satisfaction. Please read our Refund Policy carefully before purchasing any service, as it explains how refunds are handled.
General Policy
All services provided by Shiv Digital Hub are non-refundable once the service has been initiated, activated, or delivered. By placing an order, you agree to this Refund Policy.
Non-Refundable Services
The following services are strictly non-refundable, including but not limited to:
Web Hosting & WordPress Hosting
Domain Registration, Renewal & Transfer
Website Development Services
Google My Business (GMB) Profile Creation & Ranking
SEO & Local SEO Services
AI Photoshoot Services
Logo Designing Services
Festival Post Creation Services
Graphic Designing & Branding Services
Once these services are started, processed, or delivered, no refund will be issued.
Advance Payments
All advance or upfront payments are non-refundable
Advance payments are used to allocate resources, tools, hosting infrastructure, and manpower
Service Cancellation
Cancellation requests must be submitted in writing via email or WhatsApp
Cancellation does not guarantee a refund
Any work completed up to the cancellation date will be chargeable
Domain & Hosting Refunds
Domain-related services are governed by domain registry policies and are non-refundable
Hosting services are non-refundable once activated, regardless of usage
Clients are responsible for timely renewal of hosting and domains.
Delays & Dissatisfaction
Delays caused due to lack of client response, incomplete information, or delayed approvals are not eligible for refunds
Dissatisfaction based on personal preference or expectation mismatch does not qualify for a refund
Third-Party Services
Shiv Digital Hub uses third-party platforms (such as hosting providers, domain registrars, AI tools, Google, Meta). Refunds are not applicable for failures, policy changes, or service interruptions caused by third parties.
Duplicate Payments
If a duplicate payment is made due to a technical error, the extra amount will be refunded or adjusted against future services after verification.
Refund Processing
If a refund is approved in exceptional cases:
Refunds will be processed within 7–10 working days
Refunds will be credited via the original payment method
Policy Updates
Shiv Digital Hub reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
Contact Information
For refund-related queries, please contact:
Shiv Digital Hub
📧 Email: info@shivdigitalhub.in
🌐 Website: https://shivdigitalhub.in/
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